Company description

Founded in 2019, MedoSync is on a mission to eliminate waste from medical billing so that hospitals’ resources are freed up to focus on great patient care; insurers can concentrate on activities with maximum benefit for their members’ health, and doctors can spend more of their working time with their patients. We are guided by two values, growth and accountability.  

Growth

“Someone with a growth mindset views intelligence, abilities, and talents as learnable and capable of improvement through effort. On the other hand, someone with a fixed mindset views those same traits as inherently stable and unchangeable over time.”

What does this mean for our stakeholders?

Company: We are in the business of change. We are moving the healthcare industry from paper-based systems to web-based systems. We must believe in the capacity for change and improvement. Growth doesn’t happen alone and by definition, it means we don’t have all the answers. We believe in the power of being open to change and improvement. We seek opinion, we seek expertise and we make informed decisions based on what we learn. Learning from experience and integrating experience is a key components of how we run the business.  

People: We value people who don’t think they are done. They are looking to improve themselves, learn new things, try new things and benefit from learning gives you – experiences.  

Customers: Our customers are moving to a new way of doing things. They are asking their staff to learn new skills, to do things they haven’t done before and to embrace the chaos of change. We seek these customers out as ideal partners.  

Accountability

“Accountability at work. It means showing up and setting out to accomplish the things you’d said you’d do. It’s about taking personal responsibility for your work. It’s also trusting in your teammates and knowing you can count on each other to get things done.”

What does this mean for our stakeholders?

Company: Achieving accountability means setting clear objectives for the company and communicating this path to everyone who is part of achieving the objectives. Everyone is working toward the shared objective and can see their part to play in it. Accountability means honesty and transparency. Accountability allows for failure.  

People: We value people who take responsibility for their work and complete this work to the best of their abilities. They don’t mind being held to account or holding their team to account in order to achieve better outcomes. This is done in a respectful and collaborative context.  

Customers: We have obligations to our customers and we must make sure we deliver a product that delivers exactly what we are promised.