Navigator

Precise, accurate claims

MedoSync Navigator introduces clarity to medical claims by guiding healthcare providers through a step-by-step, structured submissions process.

Easy-to-follow claims submission shows providers exactly what needs to be done to complete a claim

Catches and flags common mistakes

Identifies potential lost revenue & reduces errors by an average of 50%

Access

A single source of truth

MedoSync Access allows patients to complete claim forms and consents in advance of admission and verifies patients insurance cover or pre-authorisation prior to admission.

Proprietary API connects provider and payer, facilitating rapid checks on patient’s insurance status

Frees up capacity within hospital admission teams at point of admission

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Helping Healthcare providers eliminate waste

43%

Increase in consultant revenue

12 days

Reduction in days waiting for payment

up to 30%

Billing team capacity released

Product Features

Automated digitized claims

Automates claim form completion via integrations

Pulls information together from different hospital IT systems

Fully digitizes insurance claim forms

Workflow management

Guides staff through a structured process to complete a claim

Highlights what needs to be done in order to complete a claim

Improves communication between admin staff, consultants and insurers via internal messaging

Eliminates errors

Mandatory fields including digital signature capture

MedoSync’s rules engine screens out claims with errors before submission to insurer

Reporting allows staff to see what needs to be done to minimise rejections

Pre-admission check-in

Patient completes hospital registration on smart phone

Patient completes insurance form on smart phone

Patient signs consents on smart phone

Insurer policy verification

Automated verification that membership details are correct

Automated verification that policy is active

Automated pre-authorization (if available from insurer)

Workflow management

Reduces workload for reception staff by automating registration tasks

Sends claim forms by SMS to the patient

QR code feature auto completes insurer form for return patients

Remote payments

Patient receives unique URL

Enables payment via card, Apple or Google Wallet

Part-payment for larger invoices

Workflow Management

Works seamlessly with Navigator

Integrates with PAS/EHR or standalone

Eliminates paper processes

Communication

Patients know what they owe ahead of visit

Sends receipts automatically

Works with Access to capture requirements

Intuitive billing for healthcare providers

Easily integrates into clinical systems

Structured workflows reduce common errors

Reduces pressure on admissions teams

Navigator

Precise, accurate claims

Access

A single source of truth

Flow

Efficient patient billing

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Helping Healthcare providers eliminate waste

Product Features

Automated digitized claims

Workflow management

Eliminates errors

Pre-admission check-in

Insurer policy verification

Workflow management

Remote payments

Workflow Management

Communication

Streamline your billing process